Important product naming update: Sidekick is now called Gladly (AI) and Gladly Hero (the Platform) is now Gladly Team. Please keep this in mind as you read through our documentation.

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Why can’t I see anything else besides Insight Builder?

  • Published on Jan 30, 2025
  • 1 minute(s) read
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Users assigned the Analyst role, and only the Analyst role, will only have access to Insight Builder. They won't be able to view Conversations, Settings, or any other parts of the Gladly UI.

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