Welcome to the Implementation version of help.gladly.com.
Take a look at the click-through below for a quick 20-second overview of the user experience on the help site.
What you’ll find
This version contains details and information on setting up Gladly for the first time as you go through the implementation process. Here, you’ll find:
How to configure Entry Points and Channels
How to set up Help Center
Add Apps
Understand Gladly workflows and Rules
How to test your setup
Add users
+ more
Popular docs in this version
Below is a short list of popular categories. We encourage you to browse other Gladly functions by category on the left side of this page.
Other doc versions
Depending on your documentation needs, we have two other doc versions you can search.
This contains information on how Gladly works and all its relevant configurations and settings in the Gladly UI.
Contains details on implementing technical and custom integrations with Gladly, built especially for our developer audience.