We're updating help docs to reflect our new product naming. Gladly Sidekick (AI) is now called just Gladly, and Gladly Hero (the Platform) is now Gladly Team. Some articles may display outdated names while we update everything. Thank you for your patience! Learn more

Who last updated and published the IVR?

Prev Next

From the IVR page, use the Published by column to see who last published an IVR update.

IVR configuration table showing active and inactive IVRs with publishing details. Use the Last Published column to see when an IVR update was last published.