Documentation Index

Fetch the complete documentation index at: https://help.gladly.com/llms.txt

Use this file to discover all available pages before exploring further.

Important product naming update: Sidekick is now called Gladly (AI) and Gladly Hero (the Platform) is now Gladly Team. Please keep this in mind as you read through our documentation.

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Who last updated and published the IVR?

  • Updated on Mar 7, 2026
  • Published on Jan 30, 2025
  • 1 minute(s) read
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From the IVR page, use the Published by column to see who last published an IVR update.

IVR configuration table showing active and inactive IVRs with publishing details. Use the Last Published column to see when an IVR update was last published.

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