Supported UI language
The Gladly UI is currently available in English.
Supported communication languages
Right to left languages
Right-to-left languages like Arabic and Aramaic are currently not supported except for Hebrew. For all other languages, contact Gladly Support if you don’t see the language you need in the UI.
Glad App (Chat), email, SMS, and social Messaging Channels support ISO 639-1 language input and output.
Supported feature languages
Gladly features like Help Center, Glad App, and Answers support input and output for most ISO 639-1 language codes.
Help Center
Help Center supports displaying and input from ISO 639-1 defined languages.
Glad App (Chat)
Glad App supports displaying and input from ISO 639-1 defined languages.
Answers
Answers support displaying and input from ISO 639-1 defined languages.
A list of readily available ISO 639-1 languages that be added is found on the Add Answers Language page. ISO 639-1 languages you don't see in the list of Answers language and would like to create Answers for can be added by contacting Gladly Support
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on the top-left corner, then click Contact Gladly Support. Gladly Support's primary operating hours are Monday through Friday, 6 AM to 6 PM Pacific Time but you can submit a request anytime.