Sort Inbox Views
  • 24 May 2022
  • 1 Minute To Read
  • PDF

Sort Inbox Views

  • PDF

REQUIRED USER ROLE
Administrator, Team Manager

Conversations and Tasks in each Inbox are sorted in descending order, with the most recently updated Conversation or Task at the top.

You can choose to re-sort them in the reverse order if you’d like (i.e., oldest Conversation or Task at the top and most recently updated at the bottom) by clicking the down caret icon located on the top right corner of the Inbox.

To put them back in descending order, click the up caret icon (up/down arrows),

Hovering over the caret icons displays the sort tooltips.


most recently updates






Was this article helpful?