Corso is a post-purchase platform designed to streamline and enhance the service experience after purchase. Corso addresses a wide range of Customer needs and concerns by unifying essential services such as tracking, returns, warranties, and shipping protection This consolidation simplifies the post-purchase process for customers and significantly improves operational efficiency for businesses.
Benefits
Reduce CX workload
With the Corso x Gladly Integration, you can easily file a shipping claim with the click of a button on behalf of a Customer.
Increased Customer Visibility and Agent Efficiencies
Purchase details are right inside Gladly, and you can take action without leaving Gladly.
See Customer interactions regarding post-purchase activities in the Conversation Timeline.
View post-purchase details and communications.
See active return requests.
Better Insights
Gain valuable insights into Customers' order returns, exchanges, product warranty claims, or shipping issues with the Corso directly in Gladly.
Supported features
Corsoe supports the following features with Gladly:
Conversation Timeline