Yes. You typically see Customer ratings as part of the Conversation Timeline, but you can expose the most recent rating provided by a Customer as part of the Customer Profile underneath the Customer's name:
Contact Gladly Support if you'd like to activate this feature.
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on the top-left corner, then click Contact Gladly Support. Gladly Support's primary operating hours are Monday through Friday, 6 AM to 6 PM Pacific Time, but you can submit a request anytime.