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What if a number not in the PCI Pal scope receives a payment request?

  • Published on Apr 29, 2026
  • 1 minute(s) read
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PCI Pal can only mask DTMF on numbers that have been provisioned through the integration. Payments initiated on out-of-scope numbers will not be masked. If you need PCI Pal coverage on a new number, open a Gladly Support ticket to add it.