Review these essential software requirements to enhance your experience with Gladly.
Computer Operating System
The following systems are compatible with Gladly:
Windows 7 and beyond
Mac OSX
VM environments need to be configured to enable Browser Redirection so that Voice can be delivered over webRTC.
Browser
Gladly is only compatible with Chrome. Make sure that you always have the latest version installed. Click here to learn how to update Chrome.
Do not run Gladly on multiple browser tabs
Make sure only one instance of Gladly is running on one browser tab. Do not run Gladly on multiple browser tabs, as this could result in undesired behaviors.