Benefits
Empathic AI Interactions: Take your customer experience to new heights by automating customer service interactions in a conversational, empathic way.
Augment Your Team without Increasing Headcount: Siena AI is the first autonomous customer service platform designed for companies that want to provide an exceptional CX without scaling headcount.
Easy and Intuitive Setup: Siena works seamlessly with your team and integrates easily with Gladly.
Supported features
Siena AI supports the following features with Gladly:
Channels – Chat, Email, SMS, Instagram, WhatsApp, and Facebook
Works with Gladly:
Conversation Timeline