REQUIRED USER ROLE Administrator and API User |
Before you start #
Review the following information before you connect Simplr to Gladly.
- To set up your Simplr integration with Gladly, you’ll need to first work with your Simplr partner success team member and fill out the information on your Simplr Partner Dashboard.
- Gather the following information:
- API token – Token is generated in Gladly
- Gladly URL – Your Gladly domain (i.e., {YOUR-COMPANY}.gladly.com}
- Email address – The email address used for the integration
Connect Simplr to Gladly #
Because this integration is managed by SImplr, complete setup information can be found on their website. Keep in mind that you need to have an API User role in Gladly to generate API tokens.