Recharge Integration Toolkit
  • 12 Jul 2022
  • 1 Minute To Read
  • PDF

Recharge Integration Toolkit

  • PDF

Learn the basics of how the Recharge integration works.

Who maintains the integration

The Recharge integration is built and maintained by Gladly.

Basic Scope

As a pull-based integration, Gladly pulls Customer and product-level data from Recharge and displays them in the Customer profile. Customer Profiles are automatically linked (if auto-linking is enabled) to matched accounts in Recharge. Agents can also link a Customer Profile to Recharge manually.

How the integration works

Once Recharge is connected to Gladly, the following details are displayed in the Customer Profile via the Subscription Transaction Card.

Customer

  • Number of Subscription a Customer has.
  • Number of Active Subscriptions a Customer has.

Subscription

  • ID
  • Status
  • Created At
  • Updated At
  • Billing Interval Frequency
  • Billing Interval Unit
  • Next Billing Date
  • Canceled Date (if canceled)
  • Cancellation Reason (if canceled)
  • Price
  • Quantity

Product

  • Product ID
  • Name
  • Image
  • SKU

Active subscription details

Canceled subscription details



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