Welcome to the Product Docs version of help.gladly.com.
Take a look at the click-through below for a quick 20-second overview of the user experience on the help site.
What you’ll find
This version contains all the ins and outs of how Gladly works, inclusive of:
Interface Overviews
Key Concepts
Explanation of product principles and logic
How the platform works
How to use the platform
Settings and capabilities
and more!
Popular docs in this version
Below is a short list of popular categories. We encourage you to browse other Gladly functions by category on the left side of this page.
Other doc versions
We have two other doc versions you can search, depending on your documentation needs:
General implementation guide and steps for those setting up Gladly for the first time.
Detailed overviews and walkthroughs of Gladly technical implementation and developer resources.