Edit a Task

Perhaps you forgot to add some details to the Task, or you need to change why the Task was created. You can do so by editing the Task.

  1. Go to the Task you want to edit and clickand select Edit Task.   Task management interface showing options to edit, close, and comment on tasks.

  2. The Task Edit screen will appear. Here, you can edit the Task details. You'll be able to edit everything about the Task, including:

    • Date and time the Task is due.

    • Assignee (an Inbox or particular colleague).  Task management interface showing a return assistance task assigned to Lisa Green.

  3. Click Save Task.

Tasks cannot be deleted

A Task cannot be deleted once it’s created. It can only be closed.

Task comments cannot be edited

The primary Task can be edited, but subsequent comments added to the Task cannot be edited or deleted once posted.