Configurations
- 3 Docs
- Published on Jan 30, 2025
The Menu node can give callers the option to press or say a selection to route them to another node with additional options like leaving a voicemail, requesting help by SMS, or be routed to an Inbox to wait for the next available Agent. The M...
- Published on Jan 30, 2025
The Publish option may not be clickable or is grayed out because: There are no new changes detected in the IVR. There is an error detected in the IVR. Look out for the error message in red. Once the error is fixed, the Publish option wi...
- Published on Jan 30, 2025
From the IVR page, use the Published by column to see who last published an IVR update. Use the Last Published column to see when an IVR update was last published.