Your website will load just as fast as it does today with the Chat installed. Because Chat is loaded asynchronously, it won’t slow down your page or prevent Customers from interacting with your website. Gladly also uses a Content Delivery Network (CDN) to ensure that the Chat loads as efficiently as possible.
When placing the Chat JS code on your website, we suggest placing the code snippet at the bottom to avoid slowing the loading of your website content. See our developer guide for more information.