Important product naming update: Sidekick is now called Gladly (AI) and Gladly Hero (the Platform) is now Gladly Team. Please keep this in mind as you read through our documentation.

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Why is the Voice icon missing?

  • Published on Sep 24, 2025
  • 1 minute(s) read
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The Voice availability icon only appears if there is is at least one phone number connected to Gladly in the Voice settings page.

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