We're updating help docs to reflect our new product naming. Gladly Sidekick (AI) is now called just Gladly, and Gladly Hero (the Platform) is now Gladly Team. Some articles may display outdated names while we update everything. Thank you for your patience! Learn more

What is the minimum character requirement to search Answers?

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Answers search require at least three characters for the search to begin. If you are searching for a two-word acronym (e.g. RX, CA, etc.,) hitting the space bar after the second character will automatically trigger the search.