Important product naming update: Sidekick is now called Gladly (AI) and Gladly Hero (the Platform) is now Gladly Team. Please keep this in mind as you read through our documentation.

What is the minimum character requirement to search Answers?

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Answers search require at least three characters for the search to begin. If you are searching for a two-word acronym (e.g. RX, CA, etc.,) hitting the space bar after the second character will automatically trigger the search.