Important product naming update: Sidekick is now called Gladly (AI) and Gladly Hero (the Platform) is now Gladly Team. Please keep this in mind as you read through our documentation.

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How long to Answers take to update in previews or Help Center?

  • Published on Jan 30, 2025
  • 1 minute(s) read
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It can take ~15 minutes for newly added Answers to appear in the layout preview. Newly saved content to your Help Center could take the same amount of time to appear on your website.

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