Set Up Shipwire Integration for Sidekick

REQUIRED USER ROLE Administrator

Before you start

Review the following information before you connect Shipwire with Gladly Sidekick.

  • Ensure you are logged into the Sidekick Dashboard. Contact Gladly Support with a P4 designation if you need assistance logging into the dashboard.

  • You will need the following credential in order to complete the Shipwire integration:

    • API Key

    • API Secret

Connect Shipwire to Gladly Sidekick within the Sidekick Dashboard

  1. Retrieve the API Key and API Secret for your Shipwire instance.

  2. Click Integrations from the main menu.

  3. Scroll to the Shipping section.

  4. Click + Shipping Integration.

  5. Select Shipwire from the drop-down menu and click Add Integration.

  6. Find the newly populated Shipwire integration. Click Authorization.

  7. Input the API Key into the field.

  8. Input the API Secret into the field.

  9. Click Save.