Send the Customer up to three relevant Answers based on the content of their last message.
Integrations Required
Knowledge Base
The integration leveraged to pull in relevant articles to supply to the Customer (e.g. Gladly Answers).
Required Memories
This Action does not require any Memories.
Memories Generated
kbResults
Sub-Actions
Ask Helpful
Ask whether the Answer was helpful.
Memories Generated
kbHelped
Rule
Add additional Rule(s) to execute. Rules will evaluate in the order they are added within the Action.