Rules Best Practices

Consider using Words instead of RegEx Words is another text-matching Condition method that doesn't require technical knowledge to understand and implement. In many cases, Words can replace RegEx. For example, suppose you're attempti...

When you create a Rule , you ask Gladly to create systematic actions that could create a domino effect that starts with one Rule and is followed by another, etc. This depends on how many active Rules you have . Sometimes, a Rule might cr...