Why are reports not loading?

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If you can’t access the Reports page because it’s not loading and getting stuck on a loading screen, this happens due to cookie requirements required by our reporting partner in non-production environments.

Loading animation indicating report generation in progress on the screen.

To resolve the issue, first, ensure you're using Chrome. Navigate to chrome://settings/cookies?search=cookies on your Chrome browser and select Allow Third-Party Cookies.

Settings menu showing options for third-party cookies and site permissions.