Quick Actions (FAQs)
  • 05 Sep 2022
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Quick Actions (FAQs)

  • PDF

Quick Actions is a Sidekick feature that exposes four topics (a Public Answer or a link to a different web page) on the Sidekick landing page if "Enable Search and Quick Actions" is checked on the Sidekick configuration page. 

For example, the Quick Actions configured for the Sidekick image below are Order Status, Store Locator, Returns and Exchanges, and Repairs.

Site visitors can use the search bar to find other FAQs made as a Public Answer. A search term must contain at least three characters to start a search.

Clicking on a Quick Action takes you to either the Public Answer or open a new browser tab to view a web page.

You can customize your Quick Actions on the Sidekick configuration page.

Note - Quick Actions availability
You can only use Quick Actions if you have Sidekick configured as "self-service." Click here for more information.

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