Important product naming update: Sidekick is now called Gladly (AI) and Gladly Hero (the Platform) is now Gladly Team. Please keep this in mind as you read through our documentation.

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Is there a delay in outbound calls for Proactive Voice?

  • Published on Jan 30, 2025
  • 1 minute(s) read
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It can take up to 10 minutes before your Customers start receiving calls from the configured start time.

Related docs
  • How many calls does Proactive Voice make?
    More Settings and Features > Settings and Features > Proactive Conversations > Proactive Voice > Proactive Voice FAQs and Troubleshooting > Campaign
  • What is Proactive Voice?
    More Settings and Features > Settings and Features > Proactive Conversations > Proactive Voice > Get Started With Proactive Voice
  • How Proactive Voice Works
    More Settings and Features > Settings and Features > Proactive Conversations > Proactive Voice > Get Started With Proactive Voice