Use the Customer’s email address to find the subscription by searching the associated email address within the message's greeting, signature, and reply chain. The Conversation will be transferred to an Agent when the email address is not present or the subscription is not associated with the email address.
Integrations Required
Subscription List
The integration leveraged to locate the Customer’s subscription (e.g. Recharge).
Customer List
The integration leveraged to locate the Customer (e.g. Shopify).
Subscription Orders List
The integration leveraged to locate the specific subscription order (e.g. Recharge, Shopify).
Required Memories
This module does not require any memories.
Memories Generated
subscription
subscriptions
order
orders
Sub-Actions
Ask Email
Ask for the Customer’s email address to find the subscription.
Required Memories
This modifier does not require any memories.
Memories Generated
email
Rule
Add Rules to execute in order.
Required Memories
This modifier does not require any memories.
Memories Generated
This modifier does not update any memories.