Klaviyo Overview

Klaviyo is email marketing reinvented for e-commerce stores on Shopify, Bigcommerce, and Magento. From personalized newsletters to automated emails like abandoned carts, order follow-ups, and personalized thank you's, Klaviyo makes it easy for stores to set up great email marketing without the need for expensive systems and lots of people.

Benefits

With the Klaviyo integration, you’re able to create dynamic Customer segments and email flows that align your outreach strategy with your Customer service experience.

Increase control of marketing campaigns

Use Klaviyo’s Customer segments to identify when Customers are engaged with your service heroes, and control when marketing emails should be sent.

Klaviyo dashboard showing segment details and user information for email marketing.

Auto-respond to specific events

Nurture your Customer relationships by setting up responses to specific Customer service events, such as a simple “thank you” once a Conversation is closed.

Klaviyo flow setup showing trigger for closed conversations in Gladly and email draft.

Keep it personal

Ensures the Customer experience is radically personal with marketing emails and Customer service driven by your Customer’s information, like who they are and what they like.