Q. How do I know where my IVR starts?
  • 28 Aug 2020
  • 1 Minute To Read
  • PDF

Q. How do I know where my IVR starts?

  • PDF

From the IVR configuration page, the Start pill signifies where a call enters your IVR.
Start Icon.png

The first node callers will hear or interact with when they enter the IVR depends on your IVR structure.


Was this article helpful?