Important product naming update: Sidekick is now called Gladly (AI) and Gladly Hero (the Platform) is now Gladly Team. Please keep this in mind as you read through our documentation.

Can Formspree automatically open a new conversation when a new form submission is submitted?

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No, at this time, the Formspree integration with Gladly will open a task in Gladly that can be responded to by Agents. To open a new Conversation, you must configure Formspree to send submissions as an email to the email you use to receive Customer emails.