Manage Shopify

Before you start Review the following information before you connect Shopify to Gladly. Shopify integrates with Gladly via the Lookup Adaptor and connects to Gladly via the Shopify app store. Make sure you have administrator access...

Install Shopify in a UAT/Sandbox environment for testing purposes. Before you start This is a two-part process for setting up Shopify for testing in UAT/Sandbox. Contact Gladly Support to set up the app. Set up Shopify in Gladly UAT...

Shopify permission requirement Ensure you have Shopify user permission to manage and install apps and channels Expose Glad App (Chat) in your Shopify Checkout (https://

Shopify has deprecated support for private apps. If you're still using the Gladly private Shopify app, complete the instructions on this page to transition to the public app. Some benefits of migrating to the public app include: More seamle...

Gladly searches Shopify for the featured image of a product or a collection to display product/collection images in the Customer Profile. If an image isn't stored explicitly as a featured image for a product or collection, it won't appear i...