Documentation Index

Fetch the complete documentation index at: https://help.gladly.com/llms.txt

Use this file to discover all available pages before exploring further.

Important product naming update: Sidekick is now called Gladly (AI) and Gladly Hero (the Platform) is now Gladly Team. Please keep this in mind as you read through our documentation.

How many times will a Campaign try calling a Customer?

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If the call could not be completed or the Customer did not answer, Proactive Voice will not create a second call to follow up. If you'd like to try again, you will need to create a new recipient list and Campaign schedule.