Create a New Guide

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A new Guide may be created at any point to address additional use cases. To add a Guide, follow these steps.

  1. From the Guides home page, click Add Guide.

  2. Add a unique name for the Guide as well as the Guide content.

  3. Click Save.

Interface showing options to add a guide and manage customer inquiries.

New Guides are added as Drafts by default

Once a Guide has been created, it will within Drafts until it is set as Active.