Documentation Index

Fetch the complete documentation index at: https://help.gladly.com/llms.txt

Use this file to discover all available pages before exploring further.

Important product naming update: Sidekick is now called Gladly (AI) and Gladly Hero (the Platform) is now Gladly Team. Please keep this in mind as you read through our documentation.

Can we personalize emails for Proactive Email Campaigns?

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Except for the recipient’s name, Proactive Email Campaign messages are general, and contents cannot be personalized fo each recipient.