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We're updating help docs to reflect our new product naming. Gladly Sidekick (AI) is now called just Gladly, and Gladly Hero (the Platform) is now Gladly Team. Some articles may display outdated names while we update everything. Thank you for your patience! Learn more
Customers will hear the recording you have set up in your IVR made explicitly for the Campaign. You can listen to the recording in the IVR Node used for the Proactive Voice Campaign.