Get Started with Guides

Bringing AI into your business can feel daunting like something only achievable with deep technical expertise or a dedicated engineering team. With Sidekick Guides, customer teams can build, manage, and improve outcome driven, customer first workflo...

A Guide is a set of instructions designed to help an AI Agent manage a specific task prompted by a Customer inquiry, such as “Track Order” or “Cancel Order.” Each Guide is built from modular components in order to execute a desired workflow. Navi...