Q. What cookies does Help Center and Sidekick use?
17 Nov 2020
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Q. What cookies does Help Center and Sidekick use?
Updated On 17 Nov 2020
1
Minute To Read
Print
PDF
In short, a “cookie,” also known as a browser or web cookie, is made up of information that is gathered when you visit a website. The website you visit sends the cookie(s) to your computer, where it's then stored in the web browser. Cookies allow websites to recognize you, your credentials, shopping carts, and more.
Stores user information that is created when a user first visits a site and updated on subsequent visits. It is used to identify users and track the User's activity across a domain. This cookie stores a unique identifier for each user, a unique identifier for the users current session, the number of visits a user has made to the site, the timestamp of the User's first visit, the timestamp of their previous visit, and the timestamp of their current visit.
Expiration: 2 years or cookieLifetime set on tracker initialization.
For more information on the cookies used by Snowplow, visit Snowplow Analytics.
Used to identify if the user is in an active session on a site or if this is a new session for a user (i.e., cookie doesn’t exist or has expired). When using anonymousTracking: { withSessionTracking: true } (2.15.0+), this key will contain a salt value which is used to stitch page views into a session. The value is never sent to the collector.
Expiration: 30 minutes or sessionCookieTimeout set on tracker initialization.
For more information on the cookies used by Snowplow, visit Snowplow Analytics.
