Answers

  • 2 Docs
Answer Usage
  • Updated on Feb 6, 2025
  • Published on Jan 30, 2025
The Answer Usage report can help understand which of your Answers are being used the most. This can help you curate and create better Answers for your Agents to use. Understand the basics When to use the Answer Usage report Use the Answer ...
Answer Usage by Agent
  • Updated on Feb 6, 2025
  • Published on Jan 30, 2025
The Answer Usage by Agent report can help understand which of your Agents are effectively using Answers to help your Customers. Understand the basics When to use the Answer Usage by Agent report Use the Answer Usage by Agent report if you ...