Administrators

The Settings page contains options to manage Gladly settings and features. Here, you can add users, configure Inboxes, create IVRs, update Chat throttling settings, and more. You can also set up unique features like  Proactive Chat  ...

Gladly Administrators have significant responsibilities. They are tasked with adding, creating, configuring, and managing necessary settings to keep Gladly operational. Administrators have complete access and permissions to make changes in Gladly, ...