| REQUIRED USER ROLE Administrator | PERMISSION OVERVIEW View permissions by role |
Gladly automatically saves a new version each time you save changes to an App Action. This gives you a full history of changes and the ability to restore a previous version if needed.
Access Version History
To view the version history of an App Action:
Open the App Action from Custom Actions page.
Click the â‹® menu in the top right corner.
Select Version history.
Viewing Past Versions
The Version history panel displays a list of all saved versions, ordered from most recent to oldest. Each entry shows the version number and the date and time it was saved. Click on any version to review its configuration.
Restoring a Previous Version
To restore a previous version:
Open Version history from the â‹® menu.
Select the version you want to restore.
Click Restore.
Restoring Previous Version
Restoring a previous version creates a new version rather than deleting the current one. Changes take effect immediately for all AI guides using this App Action. Test thoroughly after restoring to confirm the App Action behaves as expected.
Duplicating an App Action
The â‹® menu also includes a Duplicate option, which creates a copy of the current App Action. This is useful when you want to use an existing App Action as a starting point for a new one without modifying the original.