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Team Manager Certificate Course
Gladly Software Courses Work In Gladly Administrators, Team Managers, Compliance AdministratorsLearn how to work in Gladly as a Team Manager to support your Agents and Customers.
Time
1 hr 25 min
Support Hero Certificate Course
Gladly Software Courses Work In Gladly Support Heroes/AgentsLearn everything you need to know to provide radically personal service as an Agent.
Time
3 hr
Self-Guided Gladly Implementation
Gladly Software Courses Implement GladlyImplement Gladly at your own pace with easy-to-follow, step-by-step instructions.
Use and Manage the Answers Knowledge Base
Gladly Software Courses AnswersLearn how to use and manage the Answers knowledge base.
Time
25 min
About Gladly Learning
Gladly Learning is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.
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