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Learn How Not To Take Things Personally
Gladly Software Courses Work In Gladly Support Heroes/Agents Administrators, Team Managers, Compliance AdministratorsLearning how not to take things personally is a skill you should practice and master.
Time
25 min
Support Hero Certificate Course
Gladly Software Courses Work In Gladly Support Heroes/AgentsLearn everything you need to know to provide radically personal service as an Agent.
Time
3 hr
Customer Service Essentials
Gladly Software Courses Work In Gladly Support Heroes/AgentsElevate your ability to delight your Customers by combining different service strategies.
Time
1 hr 20 min
Help Customers on Messaging Channels
Gladly Software Courses Work In Gladly Support Heroes/AgentsLearn how to communicate with Customers through SMS, chat, and social Messaging Channels.
Time
20 min
About Gladly Learning
Gladly Learning is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.
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