Q. Why is Thankful bot is not reassigning or picking up requests?
  • 11 Dec 2021
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Q. Why is Thankful bot is not reassigning or picking up requests?

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Thankful.ai has built an integration with Gladly using Gladly's APIs. If the bot is picking up issues or responding to issues in an unexpected way, please work with your Thankful.ai CSM or send an email to  support@thankful.ai where you can get request assistance from the Thankful team.


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