Check 'Active' and 'Inactive' IVRs
  • 07 Apr 2022
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Check 'Active' and 'Inactive' IVRs

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IVRs in the IVR configuration page appear under the Active or Inactive tab.

When IVRs are considered as 'Active'

As long as an IVR is associated with a phone number, then the IVR will appear in the Active tab. Otherwise, IVRs that are not associated with any phone number will automatically move to the Inactive tab.





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