I can't publish the IVR because the 'Publish' option is grayed out.
- Updated On 11 Jan 2021
- 1 Minute To Read
The Publish option may not be clickable or is grayed out because:
- There are no new changes detected in the IVR.
- There is an error detected in the IVR. Look out for the error message in red. Once the error is fixed, the Publish option will be clickable.