---
title: "Introduction to Support"
slug: "introduction-to-support"
description: "After your implementation team has rolled out your Gladly project, you will be invited to join the Support portal. Learn more in Gladly Help Docs."
updated: 2025-01-03T17:23:52Z
published: 2025-01-30T19:36:40Z
canonical: "help.gladly.com/introduction-to-support"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction to Support

## Background

Once your implementation team has rolled your project, you will be invited to join the Support portal.

## Goals

Provide an overview of how to [set up your Support account](https://help.gladly.com/implementation/docs/getting-started-with-gladly-support).