---
title: "Implementation Packages"
slug: "implementation-packages"
description: "Browse the available Gladly implementation package options to find the perfect one for your business needs; from Essentials to Enterprise."
updated: 2025-08-19T19:41:29Z
published: 2025-08-19T19:41:29Z
canonical: "help.gladly.com/implementation-packages"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Implementation Packages

Gladly offers multiple implementation packages tailored to your needs and requirements. Each package is specifically designed to help you get up and running on Gladly using best practices to help you delight your Customers and Agents alike.

## Packages

Below are the five implementation packages we offer.

- Self-Guided
- Foundations
- Essentials
- Essentials Plus
- Enterprise

Essentials, Essentials Plus, and Enterprise packages include named Professional Services team member(s) partnering with you to complete the Implementation based on the contents of your SOW. See the **Package Details** section for more information.

The Self-Guided implementation package allows you the opportunity to configure and set up Gladly at your own pace using our self-service documentation, which can be accomplished by following our [Self-Guide Implementation Guide](https://academy.gladly.com/pages/gladly-courses/training/01970425-af33-7e94-93f5-f9f5d4bc0d54/overview) in Gladly Academy. See [Self-Guided Implementation](https://help.gladly.com/implementation/docs/self-guided-implementation-overview) Services for a detailed look at what this package includes.

[PDF document](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/Implementation-Package.pdf?sv=2026-02-06&spr=https&st=2026-10-31T17%3A02%3A39Z&se=2026-10-31T18%3A02%3A39Z&sr=c&sp=r&sig=vqOfAhdI9JBZe7Uw69%2BaM6h7IbgPLwkKgM%2FPMmpHnis%3D)