---
title: "Zinrelo Overview"
slug: "zinrelo-overview"
description: "Enhance customer experiences with the Zinrelo and Gladly integration. Agents can award and redeem loyalty points directly from Gladly for a personalized touch."
updated: 2025-01-29T06:43:59Z
published: 2025-01-30T19:35:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zinrelo Overview

![Zinrelo logo representing customer loyalty and engagement solutions for businesses.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/Zinrelo_logo.png)

[Zinrelo](https://www.zinrelo.com/) is an enterprise-grade, SaaS-based loyalty platform that helps brands launch holistic rewards programs. Zinrelo combines technology with deep data analytics and ongoing strategy consultation to unlock multiple dimensions of loyalty, including transactional, social, advocacy, engagement, behavioral, and emotional.

## **Benefits**

#### **Customer Engagement**

Agents now have additional insight about a Customer directly in the Customer Profile. Loyalty point details are easily accessible without leaving Gladly.

#### Better Customer Experience

Zinrelo gives Agents the ability to award and redeem loyalty points directly from Gladly, allowing Agents to better help Customers by offering a more personalized experience.

## **Supported features**

The Customer Profile is enhanced with the following Zinrelo information:

- Loyalty Tier
- Available Points
- Redeemed Points
- Earned Points
- Expired Points

Works with Gladly:

- Customer Profile

In Addition, Agents can use Zinrelo Actions to:

- Award Points
- Redeem Points