---
title: "Will tagged reposts create a new Conversation?"
slug: "will-tagged-reposts-create-a-new-conversation"
description: "When a Customer @mentions your company on a Story, but their friend reposts the same story, this repost won't trigger a new Conversation. Learn more."
updated: 2024-11-06T01:58:28Z
published: 2025-01-30T20:02:39Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Will tagged reposts create a new Conversation?

When a Customer @mentions a company on a Story, but their friend reposts the same story, this repost won't trigger a new Conversation. Similarly, if you repost a Customer's story with the @mention, this won't create a new Conversation.