---
title: "Why is the Voice icon missing?"
slug: "why-is-the-voice-icon-missing"
updated: 2025-09-24T15:24:41Z
published: 2025-09-24T15:24:41Z
canonical: "help.gladly.com/why-is-the-voice-icon-missing"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is the Voice icon missing?

The Voice availability icon only appears if there is is at least one phone number connected to Gladly in the Voice settings page.