---
title: "Why is the ‘Publish’ option grayed out?"
slug: "why-is-the-publish-option-grayed-out"
description: "The Publish option may not be clickable or is grayed out because: there are no new changes detected in the IVR, there is an error detected in the IVR."
updated: 2026-03-07T21:40:53Z
published: 2026-03-07T21:40:53Z
canonical: "help.gladly.com/why-is-the-publish-option-grayed-out"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is the ‘Publish’ option grayed out?

The **Publish** option may not be clickable or is grayed out because:

- There are no new changes detected in the IVR.
- There is an error detected in the IVR. Look out for the error message in red. Once the error is fixed, the Publish option will be clickable.

![Instructions for creating a message node with name and message fields highlighted.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/IVR-Error.webp?sv=2026-02-06&spr=https&st=2026-11-06T22%3A38%3A04Z&se=2026-11-06T23%3A38%3A04Z&sr=c&sp=r&sig=dnfq51P%2BcUMVzy1xlUH%2FI6UqeBBNlqM7e%2Bqle3iLetk%3D)

To check for other nodes with errors, click the node list filter and click **Errors**. This will filter all nodes with errors.

![List of nodes showing SMS errors and successful message sending options.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/Node-Filter.webp?sv=2026-02-06&spr=https&st=2026-11-06T22%3A38%3A04Z&se=2026-11-06T23%3A38%3A04Z&sr=c&sp=r&sig=dnfq51P%2BcUMVzy1xlUH%2FI6UqeBBNlqM7e%2Bqle3iLetk%3D)